Marriot (San Mateo): "Not Worth The $$" San Francisco Hotel Tip by wongta

San Francisco Hotels: 718 reviews and 613 photos

This San Mateo is a ranked as a 4* hotel but its service and decor is more like a 3* if not lower. We got a room on the ground floor.

My husband and I stayed here and asked for a non-smoking but in the middle of the night, I smelled smoke all over the place. We called the customer service and they did nothing. "sorry...the vents are bad." They didn't even offered us to switch rooms or anything.

Plus, you have to pay $12 for parking! You're staying there at the hotel but you have to pay for parking when there's ample space?! Doesn't make sense. Rip-Off.

However, after I complaint to the HQ, I did get a $50 certicate back for another visit to any Marriott.....I'll even go to a Residence Inn but not this particular one.

Unique Qualities: Outdoor pool.

Address: San Mateo (SFO)
Price Comparison: more expensive than average
Price: US$40-80
Theme: Hotel

Review Helpfulness: 2.5 out of 5 stars

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  • Written Oct 5, 2004
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