"DON'T BOOK - zero money back!" Marriott Athens Ledra Tip by dillonlisa1
Marriott Athens Ledra, Athens: 8 reviews and 10 photos
What ever you do, don't book at this hotel!
We recently made the mistake, and gave our credit card details over the phone. Due to riots our conference was canceled - we gave them notice 7 days in advance that we would not be staying, they refused to give a refund at all, and took EUR 700 + from our credit card.
I wrote to your customer service about this [ticket number T2011100304UKS010Z4843197], and they are standing by the Athens Marriott decision - so obviously some sort of company policy.
The credit card company told me this was not at all standard, saying that hotels SOMETIMES take a booking fee, but nearly always refund the majority of the money if you cancel within 24 hours (despite what it says in the fine print).
I cannot express to you how angry we are at this hotel chain and the people managing it. We consider the institution has stolen from us, for a service we did not, and could not receive.
I strongly recommend for you not to book here.
Unique Qualities: ZERO
Address: 115, Syngrou Avenue, Athens, Attica, 117 45, Greece
Price Comparison: most expensive
Directions: Don't go there! Book somewhere else.
Have you been to Athens?Share Your Travels