"horrible costumer service" Heritage Hotel Manila Tip by njovelyn

Heritage Hotel Manila, Manila: 1,581 reviews and 8 photos

i phoned the hotel to book a room..first time i Phoned i was transferred and on hold for atleast 4 times and then they hng up on me..I phoned again...still transferred...then hng up...but i was stuill patient and phoned again for the 3rd time..i was transferred 3 times then they talked to me..then i asked regarding the airport service so i was transferred again and they hng up on me. is this how it should be..i work as hotel receptionist but never in my life i hng up on the phoned or rude to a guest.

Address: Roxas Boulevard, Pasay, Luzon, 1300, Philippines
Phone: 632 854 8888
Theme: Hotel
Website: http://www.heritagehotelmanila.com

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  • Written Oct 12, 2011
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