"Nice Hotel - But Problems with Charges" Courtyard By Marriott Mobile Tip by islands2b

Courtyard By Marriott Mobile, Mobile: 90 reviews and 0 photos

Nice hotel - clean - nice room & beds. Check in staff and wait staff at breakfast buffett - extremely friendly & helpful. Evening staff acted snippy & acted like it was our fault the room key did not work when returned in the evening. Breakfast buffett was comparable to most breakfast resturants - very good food. Problem - internet reservation and when checked in to hotel was told amount was $259.95, once returning home & checking bank statement, found hotel charged $300.00. Called and was told by staff there is a $25 one time fee charged at check in - just in case something is wrong with the room after check out. Explained even with a extra charge (that was not explained on internet or at check in) the bill should have only been $284.95, but the young lady could not explain why it was $300.00, she said it would be refunded to my back account. TRAVELER BEWARE - check you bank account once they have swiped your card.

Unique Qualities: Nice indoor pool - had it to ourselves, was on 3rd floor at the end of the hallway - was quite except for occasional slammed door. Hot breakfast and fresh fruit. Chocolate chip cookies at end of day were very nice touch.

Address: 1000 South Beltline Highway, Mobile, Alabama, 36609, United States
Price Comparison: about average
Directions: Once you access the Service Road easy to get to. Interstate 65 and Airport Blvd traffic very heavy and hard to manuver in.
Phone: +1 251-344-5200
Price: US$80-120
Theme: Hotel
Website: http://www.marriott.com/hotels/travel/mobcy-courtyard-mobile/

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  • Updated Oct 10, 2011
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