"Well located but service isn't too good" Monica Tip by tigerandrenee

Monica, Florence: 189 reviews and 0 photos

The location is superb. Quite close to the train station. The hotel is quite clean and well maintained. The complaint is with the service. The AC in our room wasn't working properly. When we called the reception to request be looked into, a surly old man came to our room and rudely told us that this was the max the AC could work at and it was fine. Not the right attitude for the hospitality industry

Address: Via Faenza 66, Florence, Tuscany, 50123, Italy
Price Comparison: more expensive than average
Phone: +39 055 283804
Price: US$20-40
Theme: Hotel
Website: http://

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  • Written Sep 26, 2011
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