"Terrible Customer Service" Key Islamorada Days Inn & Suites Tip by LydsCox

Key Islamorada Days Inn & Suites, Islamorada: 340 reviews and 0 photos

I called to inquire about rates for an eleven person party for 3 days. I was placed on hold for 9 minutes. I called back and asked the desk clerk, Kristen, what happened, why the long hold. She said she was alone and how could she help me with a less than genuine tone. Her bedside manner killed my desire to continue with the reservation process. I said I wasn't going to make a reservation anymore and she hung-up on me. If she was that "excited" to help me become a customer, I shudder to think how potentially unpleasant that stay might have been.

Address: 82749 Overseas Highway, Florida, 33036, United States
Phone: +1 305-664-3681
Theme: Hotel
Website: http://www.daysinn.com/hotels/florida/key-islamorada/days-inn-and-suites-key-islamorada/hotel-overview

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  • Written May 22, 2011
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