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"Ancient Cedars Spa Swindle" Tofino Warnings Or Dangers Tip by bobcatbob

Tofino Warnings and Dangers: 15 reviews and 10 photos

When booking your treatments at the Ancient Cedars Spa at The Wickaninnish Inn be aware that once your treatment is over you will have to deal with an onslaught of sales of spa products. It will feel like you are in Future Shop! That's because, just like Future Shop, the massage therapists and estheticians lose pay if they don't sell a certain percentage of retail to their clients. There is an air of desperation in the spa that never used to exist. The massage therapists and estheticians are so busy trying to figure out what products they can sell to you that they do not give fantastic treatments anymore. The Wickaninnish Inn has created a nightmare! This retail program began a year ago and since it's inception the quality of service has gone done dramatically. The employees are miserable and it shows. The Wickaninnish Inn does not seem to care, as long as they are achieving the budgeted sales goals each month. Product must move off the shelves and if a client doesn't buy then the employee loses pay but the Wickaninnish Inn wins! What a terrible way to run a spa, the bottom line is money not service. So be wary when you book because you are paying a lot of money for your service. A one hour massage will cost you $130.00 plus tax and gratuity. And when you are all relaxed and groggy, your therapist will try desperately to sell you on the merits of all the products that you NEED to buy.

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  • Written Jul 20, 2009
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