Chena Hot Springs Resort: "Pros and cons" Chena Hot Springs Hotel Tip by shinobu
Chena Hot Springs Hotels: 5 reviews and 2 photos
I went in November, and there was almost nobody there. Because of this, probably, a lot of the advertised amenities were not available. The massage person was gone, horse and sleigh rides were not operating, and the advertised wake-up service for aurora sightings was unavailable because there were no overnight staff on duty! The room we had was small but adequate (in the old section of the resort, not the new building). There was a TV with CNN, but no telephone. The toilet was very low-flush, and once we had to call them to fix it, because there was too little flushing power! The electric power went out too, for several hours one evening. I thought the food was good. Also liked the ice museum - it was something different. Apparently the place fills up with Japanese from Jan through March, and they use the airstrip as an aurora-viewing area. The pool locker area needs attention - old, chipped and cracked facilities. There are 5 different pools. We got very itchy skin after two days and I think it was due to bacteria in the outdoor pools, where they cannot use chlorine. By the way, if you don't have a car, you should know they have a package which includes transportation from Fairbanks.
Address: 60 mile east of Fairbanks, Alaska
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