"Getting to Ottawa" Ottawa Warnings Or Dangers Tip by mulan123

Ottawa Warnings and Dangers: 44 reviews and 35 photos

My advice is don't fly to Ottawa or anywhere else in Canada using "Canadian Affair". I flew with them in June of last year and it was a nightmare. I turned up on time for my return flight from Ottawa international airport to London Gatwick only to be told that the company had oversold on their tickets so they bumped me off the flight along with 14 other passengers.
They arranged a flight back with another airline AirCanada, which was much better by the way, and this was 12--yes 12--hours later. We had to wait. They did not apologise and were very rude about it.
I wrote to them to complain as I missed my coach back home from London. They offered me a measly 22 compensation for my inconvenience. Not a refund for the flight, vouchers or anything even though I pressed them. DON'T fly Canadian Affair. They have a bumping policy--read the small print. I didn't and got screwed!

Website: http://www.canadianaffair.com

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  • Written Nov 14, 2007
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