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"Really strange communication" Hotel Torcolo Tip by franzk

Hotel Torcolo, Verona: 484 reviews and 1 photos

Describe my stay will be very easy, because I dont want to this hotel because of their strange behaviour.
I called there on Monday morning, if they have one free double room for weekend.
They said yes, yes, sure, just send confirmation by email. So I did it during few minutes. No answer till evening and suddenly I received very pure email, where was written only:
Room not available. Nothing more, nothing like, sorry it was misunderstanding, nothing.

So I called there and lady at reception started to explain me that there is no free double room and it said several times, without any other possibility.
Really strange in hotel, where it cost more or less 90 euro per night, really not cheap and really not kind:(( because I canceled another hotel and this was my only one. Now no chance to find another hotel there.

Price Comparison: more expensive than average
Phone: +39 045 800 7512
Price: US$40-80
Theme: Hotel

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  • Written Oct 29, 2007
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