"Can't rely on hotel confirmation!" Ibis Amsterdam Airport Tip by marilynhana

Ibis Amsterdam Airport, Badhoevedorp: 2,494 reviews and 0 photos

I paid for my daughter's hotel room at Ibis through the Internet with a credit card. A confirmation was then e-mailed to me and all was set. A payment was processed through my credit card. It was my daughter's Spring Break as she was returning to Italy where she attends school
Upon her layover in Amsterdam and as she arrived at the hotel, the hotel then wanted a copy of this credit card front and back and of the signature. This was never requested when initially making this reservation. After many hours of trying to fax this requested information to them, their fax machine remained busy and they denied my daughter's stay at the hotel.
I will now have to cancel my charges on my credit card. I can't tell you how disappointed I was and remain to be.
I would not recommend this hotel to anyone, instead choose a more well known hotel.

Unique Qualities: poor service, unreliable.

Address: Schipholweg 181, Badhoevedorp, 1171 PK
Directions: Amsterdam
Phone: +31 20 502 5100
Price: US$120-180
Theme: Hotel
Website: http://www.ibis.com/gb/hotel-0649-ibis-schiphol-amsterdam-airport/index.shtml

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  • Written Apr 18, 2007
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