"Avoid the Palace Resorts/Tulum Shop Ripoff" TimeShares Tip by Never_Again

TimeShares, Cancún: 23 reviews and 5 photos

You arrive in Cancun and while still in the airport, an official looking man calls you over in order to "help" you avoid getting ripped off. You are then told that the one of the hotels of the Palace Resorts is having a special because they are in the process of opening. They offer you free tickets to tours, t-shirts, etc for only "90 minutes" of your time.

What happens is that they give you a tour with so-so food while assigning someone to you to sell the benefits of this "5 star" resort. Then you sit down, and before you can say to yourself "here it comes", they are off and running with the hard sell in what might be one of the biggest ripoffs you will ever see. For the privilege of committing to the next 25 years of vacations, you have to pay for the sute approximately $37,000 (plus a "reduced" room rate), with half down at "only" 18%.

THREE HOURS LATER, after you have consentently said NO, NO, NO to each deal they offer, all of which are ripoffs (otherwise they would not be pushing them so hard), they have the audacity to get upset at you for not being the sucker they hoped.

A couple of final points. First, the "gentleman" at the airport tells you to make sure you bring a Visa and Mastercard to the tour of the resort because they are paying for the tickets for the tour. Translation - make sure you have your credit cards so we can charge you for the downpayment.

Second, on the trip to Tulum, they will have a "rest stop" with what may be the most overpriced bunch of souveniers you will ever see. As an example, there was a wooden mask with an original price of $150 for which they were willing to take $65. Almost the identical mask was available at one of the shops in Tulum for an original price of $40, with an offer to negotiate down from there. It gives an idea of just how much of a ripoff the rest stop trap is.

Finally, I visited more of the Palace Resort locations. I don't know how they were rated as 5 star. They are out of their league when compared to places like the Ritz-Carleton or the 4 Seasons.

Review Helpfulness: 2.5 out of 5 stars

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  • Updated Mar 12, 2007
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