"Rude employees at the castle" Top 5 Page for this destination Heidelberg Warnings Or Dangers Tip by christine.j

Heidelberg Warnings and Dangers: 11 reviews and 10 photos

I wasn't sure if I should add this tip, as there are also very nice employees at the castle. But it happens so often, that it warrants a warning. I take American tourists to the castle quite often.

Just a few quotes of what some of the employees there said:
"Count yourself lucky that I let you go on the tour. You should have booked two weeks ago"
There were ten in our group and the website says no booking necessary if less than twenty.
"I don't care what it says on the website!"

"You are not allowed to translate!"
I had bought tickets for the English tour for Americans, why should I translate??
"I don't care , I just want to tell you, you are not allowed to translate!"

This is my favourite:
"I'm employed and paid by the castle to answer questions about the castle, not about the city of Heidelberg", when someone asked a question about the city.

The sad fact is, that there are so many tourists coming to the castle, that the employees can afford to be arrogant.
DON'T take it personal!!

And, most of them are nice, just be prepared.

Website: http://www.heidelberg-schloss.de/

Review Helpfulness: 4.5 out of 5 stars

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  • Updated Mar 3, 2007
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