"Unfortunate attitude problem" Hotel Des Artistes Tip by htresidder

Hotel Des Artistes, Rome: 1,152 reviews and 3 photos

The accommodation just does not reflect that shown in the website. It is shabby genteel, and not very roomy. They are quite happy to sell you a "family room" for five and cram extra beds into a space designed for not more than three.

Their cancellation policy stinks, too - we gave them notice "72 hours before arrival time" (their words in their policy) to cancel a subsequent one-night stay in transit through Rome, working on an arrival time of 6 pm. They invoked an entirely inconsistent example shown in their conditions, to say that we should have cancelled 18 hours earlier - 4 complete 24 hour days before the beginning of the day of arrival! Despite our protests they are charging our credit card - which we are resisting!

Unique Qualities: Close to Termini, and opposite a very nice little cafe, great for the morning espresso

Address: Via Villafranca 20, Rome 185
Price Comparison: about average
Phone: 39 064454365
Price: US$40-80
Theme: Hotel
Website: http://

Review Helpfulness: 3 out of 5 stars

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  • Written Dec 29, 2006
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