"Unfortunate attitude problem" Hotel Des Artistes Tip by htresidder
Hotel Des Artistes, Rome: 1,169 reviews and 3 photos
The accommodation just does not reflect that shown in the website. It is shabby genteel, and not very roomy. They are quite happy to sell you a "family room" for five and cram extra beds into a space designed for not more than three.
Their cancellation policy stinks, too - we gave them notice "72 hours before arrival time" (their words in their policy) to cancel a subsequent one-night stay in transit through Rome, working on an arrival time of 6 pm. They invoked an entirely inconsistent example shown in their conditions, to say that we should have cancelled 18 hours earlier - 4 complete 24 hour days before the beginning of the day of arrival! Despite our protests they are charging our credit card - which we are resisting!
Unique Qualities: Close to Termini, and opposite a very nice little cafe, great for the morning espresso
Address: Via Villafranca 20, Rome 185
Price Comparison: about average
Phone: +39 06 445 4365
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