Aventura Spa Palace: "A Little Slice of Paradise" Tulum Hotel Tip by icsgirl28
Tulum Hotels: 70 reviews and 121 photos
We stayed for 7 nights at this large resort in a standard room with a garden view. We had a really fantastic time, and I would definitely return, and recommend this hotel. It isn't for everyone, but it was definitely for me!
Rooms: there are only 2 room types; suites with full frontal ocean view, and standard rooms with partial or no ocean view. The rooms are stocked with a mini fridge and a wall mounted bar. Toiletries are Biosilk by Farouk ( I really liked them). All rooms have a furnished patio with a hammock.
Food: The food was probably the lowest point. We did not get sick at all, but the food wasn't tremendous, either. We had a few meals that we really enjoyed, and the rest were good. There are 4 a la carte resteraunts, and 3 buffet. Our favorite was MoMoNoHanna, an Asian restaurant with good sashimi. We went here 3 times during our stay. I generally dislike buffets, but enjoyed these.
Beach/pool: You should know that this resort does not have a beach. There is a man made lagoon. You can snorkle and kayak in it. It was nice. The pools are beautiful and large and meandering. You will love the pools and forget the waves. There are 2 freeform pools outdoors; one on the spa side, which is quieter, and the south pole, which is livelier by way of bands, volleyball games, etc. There is a swim up bar in each. There is also a standard maybe 30'x50' lap pool, along with a smaller rectangular pool for scuba lessons. There is also a current pool outside the spa. There is an indoor pool by the spa also, which is astoundingly beautiful.
Service: The staff was great, not on problem the whole week. Our room was cleaned twice daily very thoroughly, every person from the maintenance man to the reception managers met you with a smile and hello. I have never ever received service like that in the US. These people must have awesome self-control, because I know when I have a bad day, I can't always hide it. Or maybe they just have them work behind the scenes on off days. Who knows, but they're the best staff.
Unique Qualities: I would say that the most outstanding features of this hotel are the pools and the beauty of the garden areas, including a living maze. The lobbies are simply phenomenal. They will take your breathe away, especially when you look up to see the massive stained glass ceilings.
Address: Tulum, Quintana Roo, Yucatan Peninsula
Comparison: more expensive than average
Directions: Head south from Cancun for 1 hour on the coastal highway
Price: US$180 and up
Theme: Hotel
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