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"Quality of some of the tour operators" Amsterdam Things to Do Tip by knowit

Amsterdam Things to Do: 3,587 reviews and 5,987 photos

The tourists should be careful of is choosing the tour operator. Just outside the station while walking towards the Dam square we passed through "Asian Compass tour operators" with "The Best Of Holland" advertised outside.

Me and my wife booked a full day tour that would take us to Zaanse Schans, Volendam, etc villages and, local City sightseeing trip.

The tour started at 12pm with city sightseeing through the bus, everything was done in a jiffy, from a distance we were shown areas for example told there is the red light district, when we could only notice a few buildings from far....

After the city trip we were asked to change the bus and board another one to continue for the villages tour, and ushered into another bus. As soon as we sat in the bus we realized that the city tour had started all over again!

At the very first stop, we asked the guide what was going on, and we were told that it was a mistake on their team's side that we were put on the wrong bus and told that we would have to walk back down to the office from the next stop!

We were new to the city, had already wasted more than 3 hours, with no lunch, and were left in the middle to head back. Once we reached office, it was 4pm, and demanded a refund as our day was ruined!
The owner of the comapny did not bother to spend any time with us or listen to us, and shouted orders at the staff to refund partial amount and get rid of us and no full refund was given!

We were shocked by his rudeness, wish we had seen this face before we took the trip, he had no realization of the trouble we had gone through!

As a result on the last day we went to the tourist info. center outside the central station and asked for other tour operators than this one. They suggested Key Tours. Keytours were Qualitatively Excellent!

I wish that no one loses out on quality and money in their trip and be aware that what comes first on their way may not be the best!

Directions: Not recommended that operates from Dam Square!

I recommend This tours office is near the Van Gogh Museum and is really good.

Review Helpfulness: 3.5 out of 5 stars

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  • Updated Apr 4, 2011
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