"Avoid. There are better places" Laxmi Vilas Palace Bharatpur Tip by mairharper

Laxmi Vilas Palace Bharatpur, Bharatpur: 371 reviews and 2 photos

Our Indian travel guy was given the task of finding a place for one night between Ranthambhore and Agra. He could have chosen anywhere, but he chose this place. It looks great on the internet and as we drove up, I was happy. But as soon as we got out, it was obvious that there were problems. the hotel was undergoing renovation and should not have accepted any bookings. If I had not prepaid, I would have gone elsewhere. Despite the prepaying, I was still tempted to go elsewhere. the first room was dark and smelly and dirty and decidedly unloved. At 500rs, it would have been ok as you would expect nothing and therefore get nothing. At 3000rps, and with the reputation of being a heritage hotel, I had raised my expectations. we were shown 4 more rooms after I complained. But they were all bad. All very smelly. Dank nasty air. All felt dirty and all felt unlived in and unloved. I chose the least worst. Even then the bathroom was horrible with a plastic bath and plastic curtain, PLUS a 7 inch break in the plastic bath so that it would not hold water. This is the Royal Suite! It didnt look much like the wonderful photos on the internet which have been taken with masses of artificial light. There were beetles running around the bathroom floor and I had to use my bug spray. The paintwork was peeing in all rooms, which is fine in an old place if it is clean, but this was grubby. there was some hot water at night, but stone cold the next day which frankly is unacceptable. They had to spend an hour cleaning out the swimming pool and they forgot to put on the pump so the water was very nasty. There was no dining available.

The fact that they accepted bookings when they should not have done speaks volumes for their lack of customer care and service. Tourists are to be fleeced. I dont think that they expect repeat bookings as most people dont do the Golden Triangle route more than once. there was no apology. No complimentary tea to compensate. Nothing to show that they realised that they were wrong


Unique Qualities: the basic structure and setting shows great potential.

The hotel looks Ok from a distance, but does not stand up to scrutiny. It should have great potential, but there are so many good places around, that there is no need for anyone to stay there. They may have been starting a renovation project, but to get it up to a standard worth the price they charge, they will require more than a few weeks work.
I will post some photos at some time.

For the record, I stayed in a wonderful heritage guest house in Jaipur for half the price and 10 times the value. I also stayed in top end Oberois and one night in a 400rps (ie 5 )per night. All of the others reflected their value in their price. Even the very very cheap one was clean without bugs. So when I criticise this hotel it is with the benefit of a good basis of comparison. Unless you can be sure that they have upped their game, stay in another establishment

Address: KAKAJI KI KATHI, Bharatpur, IN 321 001
Price Comparison: more expensive than average
Phone: +91 5644 231 199
Price: US$40-80
Theme: Hotel
Website: http://www.laxmivilas.com/

Review Helpfulness: 2 out of 5 stars

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  • Written Jun 22, 2006
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