"Worst Experience! Don't stay here!!" Danieli Hotel Tip by astrofut
Danieli Hotel, Avignon: 259 reviews and 10 photos
The worst hotel experience we have ever had. Staff lost our reservation, twice, then charged us for a room we didn’t stay in. Basically, we were charged for two hotel rooms even though we only stayed in one. This seems incomprehensible to us, although maybe due to the staff not using computers for reservations. After an hour and a half battle with the manager, we were still forced to pay for half the room. During this time, the manager was horribly rude and inconsiderate and gave us the worst display of public relations skills we have ever witnessed, yelling at us and refusing to admit the staff had made any errors. In addition to this, the cleaning staff kicked us out of our room at 9:30 on the last morning so they could make up our room, even though checkout wasn’t until noon. Rooms are in bad condition and outside streets are noisy. We stayed in another hotel in Avignon one night and it was superior in every way. Hotel Danieli is an extremely poor hotel and we recommend against anyone staying there after the atrocious experience we had.
Address: 17, Rue De La Republique
Price Comparison: about average
Phone: +33 4 90 86 46 82
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