"The highlight ofour 4 week trip" Ritz Carlton Kuala Lumpur Tip by longweekend

Ritz Carlton Kuala Lumpur, Kuala Lumpur: 370 reviews and 22 photos

Just superb ! From the moment you arrive until the moment you leave, the service just exceeds all expectations. The lobby is small, and the decor is elegant,in a kind of English country house kind of way. Spacious rooms, comfortable seating ( we had a sofa and an arm-chair with ottoman ) very nice, large marble bathrooms. Generous amenties and thick, snow-white towels. The complimentary laundry - as much as you like, ws returned with "smalls" in a wicker hamper, and other items on hangers, small things like a missing button, or fading on an item, was noted with an apology, and an offer to repair if required ! Wonderful butler service, highly trained and professional , we felt like visiting royalty. There is a lounge on the 19th floor for all hotel guests. Beautifully presented food presentations throughout the day, cocktails in the evening. Coffee, cool drinks etc. Again, the most gracious, welcoming service. I acknowledge that the buffet breakfast was not as extensive as some hotels, but the elegant, intimate restaurant and the attentive service more than make up for this.

Unique Qualities: Unlike other reviewers, I enjoyed the shaded pool, it is small but big enough for laps and there is very comfortable seating. Fitness area was lovely with ladies and mens facilities - huge jacuzzi, loads of those fluffy white towels, soft music and thoughful amenties like combs, hairspray, talcum powder etc. The equipment in the gym was of a high standard with each having it's own TV mounted above it, headphones were offered as you arrived.

Address: NO 168 JALAN IMBI, Kuala Lumpur, MY 55100
Price Comparison: less expensive than average
Phone: +60 3-2142 8000
Price: US$80-120
Theme: Hotel
Website: http://www.ritzcarlton.com/en/Properties/KualaLumpur/Default.htm

Review Helpfulness: 3.5 out of 5 stars

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  • Written Nov 26, 2005
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