"Warning Pension Lugano Failed me" Pension Lugano Tip by Mikebb

Pension Lugano, Munich: 76 reviews and 0 photos

We had arranged with Pension Lugano to have a room available for us at 5:50am as our flight from Hong Kong arrived Munich at approx 5am. Arriving at Pension just before 6am we could not raise anyone, reception locked and no one answered phone. We had a confirmation email from them. We found a bakery had breakfast and tried again without luck, then decided to do some sightseeing carting our luggage with us. Eventually at 8:30am reception was open, we were told we were a "No Show" and my credit card had already been debited. My protest was ignored, the email confirmation ignored and we were given a room for the next 2 nights.
The room was below standard, the inside of the refrigerator was dirty and the room had not been cleaned properly.
I cannot recommend this pension

Unique Qualities: None. In an ethnic area of the city, nightclubs / red light area accross the road and we were wary when out at night

Address: Schiller Str, 32 Munich
Price Comparison: about average
Directions: Near Deutsches Theatre
Phone: +49 (0)89 - 59 10 05
Price: US$40-80
Theme: Pension/Guesthouse
Website: http://www.pensionlugano.com

Review Helpfulness: 2.5 out of 5 stars

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  • Written Nov 8, 2005
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