will close on Feb 27th.

Please save any personal content and exchange contact info with other members you?d like to stay in touch with. Thank you for your contributions to the VirtualTourist community.

"5 star rating, but mediocre service" Hilton Hanoi Opera Tip by zizland

Hilton Hanoi Opera, Hanoi: 1,947 reviews and 7 photos

The hotel is quite lovely to look at - although the decor in the room could use some toning down. The rooms in the normal section have a red/green motif that is a bit strong. On the executive floors it seems to be a bit more sedate.

Overall, the hotel is nice from a physical standpoint. However the service is mediocre and not what I would expect from a 5 star hotel. For one of my stays, I was unable to use the shower - which is, frankly, a primary motivator to stay at such an expensive hotel.

Management's response to my comments were not very satisfying. I'd recommend this place if you can get a good rate - I found one quote for $60 US. But at the normal rates ($100), I'd recommend the Sofitel, Sheraton or another one of Hanoi's luxury properties.

Unique Qualities: Nice view of the Opera house. Good location. Impressive lobby.

Address: 1 Le Thanh Tong Street, Hanoi null
Price Comparison: more expensive than average
Directions: Located close to the Old Quarter.
Phone: +84 49330500
Price: US$80-120
Theme: Hotel

Review Helpfulness: 2.5 out of 5 stars

Was this review helpful?

  • Updated Jan 7, 2005
  • Send to a Friend
  • Add to your Trip Planner
  • Report Abuse



“soul-less corporate drone”

Online Now


Top 10,000 Travel Writer
Member Rank:
0 7 1 6 6

Have you been to Hanoi?

  Share Your Travels