my wife and i stayed in this hotel for 10 days in june 2008 in an all inclusive formula. we have already visited many different countries/hotels and frankly this was the WORST experience so far!!!
the hotel is totally worn out!
starting with the room: very very dirty (the bed sheets didn't got changed in 8 days!, the warm water had a brown colour, the room had many other guests besides us 2 namely ants, flies, grasshoppers, beetle, a cockroach, ..., the wood of the door and windows was completely rotten!!!, the bathtub was painted and the paint itself was already going away...
it was not only our room that was in this condition because we heard many other guests complain and change the room!
the restaurant was the worst one ever: there were many small birds flying inside the restaurant and you can imagine the result: they ate of the food (from the baskets and the tables), there was bird *** everywhere, they had even build nests inside the big lamp on the wall!!! there were signs of water dammage (fungus)
the food itself was also terrible: everyday cabbage, ok maybe we are not fond of marrocan food but that was really really not good (we survived the 10 days on pasta and French fries), everyday was almost the same to eat no variation, the day after were the recycled leftovers from the day before :-(
they also had late breakfast (from 10-12) but that were also the leftovers from the normal breakfast - if you were lucky you would have a croissant!
there were little flies in the wine- and water tank - the soda machine leaked
the bar had a limited choice of cheap local drinks and warm soda's (they didn't but the bottles in the fridge) if you wanted something cold you had to pay!!!
the snacks in the afternoon were a laugh: 1/4 of a pancake, a small piece of french bread with tuna or chicken and again warm drinks!!!
and if you are brain dead and liked to be threated as a kid the animation is top from morning to evening!!!
1 thing must be said: the staff did there best and was very friendly - management sucked big time!!!
so in short: STAY AWAY!!! AND SPEND YOUR WELL EARNED MONEY SOME PLACE ELSE!!!
Unique Qualities: very big "garden" but not well kept
swimming pool: deep (2m.50) but not heated thus cold
very much animation
mostly old (french) people
very friendly staff
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Theme: Hotel
Comparison: more expensive than average
Address: Route De Fes - Km6,Bp 658, Marrakesh, MA
Directions: +/- 8 km from the center of Marrakech
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on Jul 12, 2008
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