Kuala Lumpur Hotel Tips by JeroenKK

For the past 8 years used to stay at this hotel 6 times annually. During my next stay in Kuala Lumpur won't stay any more at the JW Marriott. Except for it's price, M$ 500 a night without breakfast, this is no longer a 5-star accomodation. Though have been staying here for so many times the people from reception still not friendly nor recognize a regular guest. The maintaince of the rooms or suites are poor. Toilet and fridge and airco were not working. Beside two lights inside the room were broken.
This hotel seems to move it's breakfast location every year. And every year the location is getting more worse. Right now it's located around the swimmingpool. Which is actually too hot.
The breakfast buffet is very simple and absolutely not 5 star. You have to order your omelet and toast from the waiter. Normally it takes about 25 - 40 minutes before you got your food. During my last stay they forgot twice to bring my food. They lounge is only by invitation and you're not allowed to bring your children.

Unique Qualities: This hotel doesnot have a coffeehouse
English language among the hotel staff is poor
Maintaince of hotel is poor
Wheelchair or baby stroller unfriendly
The lounge is only by invitation and doesnot allow children nor can you bring a guest
Staff in the lounge is very unfriendly and doesnot make you feel home.
Funny non-smoking policy; in most non-smoking rooms it's smells like there has been smoked inside.
In front of the hotel there's a huge shopping mall under construction; noisy and dusty
Next to the hotel is the Westin hotel; if you don't close your curtains you won't have any privacy in your hotel
Very difficult to get a taxi from this hotel
Concierge desk is very poor
Internet connection is more off-line than online

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Theme: Hotel
Comparison: more expensive than average
Prices: US$180 and up  » Currency Converter
Phone: 60-3-2715-9000
Address: 183 Jalan Bukit Bintang 55100