This hotel was recommended because of it's rating but we were disappointed. There were 14 of us in our travel party. Most of us had been to Punta Cana before but at a different resort. We found this resort to look very pretty but looks can be deceiving. The lobby was stunning...marble, goreous flowers and furniture. The junior suite room was lovely but our request for a King bed was handled by pushing 2 beds together. We had to ask every day for soap as the soap dispensor was broken. It was never repaired despite several requests. The food was OK...nothing outstanding. The beach was clean and lots of palm trees for shade. The waiters on the beach were not as plentiful as at other resorts we have stayed. It also seemed that the staff was not as friendly. At other resorts, everyone greeted you as you walked around the resort...from the gardeners to the bar staff. However, I didn't find that true here. As a matter of fact, we were asking questions of our wait staff one evening at dinner and the matre' d came over and told them to get back to work. Not very "people friendlty" in my eyes. We will go back to Punta Cana but not to the Riu.
Unique Qualities: Lovely view, great beach
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Theme: Hotel
Comparison: more expensive than average
Prices: US$80-120
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Phone: 809-687-4242
Address: Playa de Arena Gorda, Punta Cana, AL, 1, Dominican
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on Dec 23, 2007
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