'Mode': TO
Category: Bus
Getting TO/AROUND: Prices: Megabus.com
one-way fares start at $1. Fares vary by reservation date, day of travel and demand for seats. A 50¢ fee is charged for all reservations. Part of the reason ticket prices are low is because there are no terminals.
The earliest you can purchase is 1.5 months in advance.
Boarding: Passengers should be at the station 15 minutes before departure. Seats are not assigned: first come, first serve.
MB pick up location in Chicago is outside Union Station (225 S Canal St) on the East side of Canal Street. (see picture #1).
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I actually had to go through the booking process twice. 1st time the transaction did not go through entirely - I got only a Card Transaction confirmation. I think it had to do with me using Safari browser.
Not knowing anything about MegaBus procedure, I presumed it was OK, but when few days later I still had not gotten any Reservation confirmation and my inquiry e-mails remained unanswered, I did it all over again. This time I received both:
Card Transaction confirmation and
Reservation confirmation in my e-mail. That is how it is supposed to be.
I ended up being billed twice and it took me 10 days to finally speak with someone who promised to refund me the money. First few times when I called, agents were not able to help me, were quite indifferent and kept telling I must speak with a manager (whom I never had a pleasure to talk to). I also was on hold for
50 minutes once and then redirected to a voice mail!!! :((((((((
Payed $40.50 for return ticket Chicago-Detroit (bought 15 days in advance). Greyhound bus would of cost me $30 more.
Official duration of my trip was 5h 40min. It was exactly that much on the way to Detroit but on the way back it actually took 6 hours.
Buses were not new but pretty comfortable.
They were also late both times: 30 minutes late in Chicago and 5 in Detroit.
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Phone: 877-GO2-MEGA
Website: http://www.megabus.com/us