Facilities. Impeccably clean. Although the hotel has the veneer of recent construction, the decorative details are wonderfully conscious of its local flavor. Lavish without being oppressive, the common areas are gratifying. The rooms, though not able to maintain the expectations of the common area, were tasteful and well maintained.
Service. Above and beyond.
(a) Upon revealing that this stay was my first Movenpick experience, I received a complimentary upgrade to a suite (love the free upgrades!).
(b) The night manager/guest relations/concierge, Helmi, was truly a gem. Upon my arrival, he
volunteered information re external programming for that evening that I would have missed but for his diligence. So that I might have more time in Petra, he arranged, miraculously, at 11 o'clock in the evening, a reasonable flight and driver to the airport for the following day. He managed these arrangements with assured confidence and minimum intrusion, wonderfully removing the burden from my shoulders. All this and Helmi's shift had ended at 10 o'clock. I was grateful as all get out. Finally, he also arranged that we might have a cool shower after our full day tour in Petra and before our flight back to Cairo - after having checked out. Helmi provided service (often unrequested) that knew no boundaries..sincerest thanks!
(c) The onsite restaurants were also quite flexible, remaining open for our extremely late supper.
Unique Qualities: Location. The location of the hotel was perfect. Directly acrossed from the entrance of Petra National Park. This was critical given our brief time frame and most appreciated.
Food. The inclusive buffets were wonderful and provided a good showing for Jordian cuisine.
Advice. Although the hotel's channel advertises that candlelight tour of Petra is available only Monday nights, Thursday night has recently been added. The concierge has tickets available for late arrivals.
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Theme: Hotel
Comparison: more expensive than average
Prices: US$120-180
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Phone: Intl: 011 962 3 215 7111
Address: Wadi Mousa (P.O. Box 214)
Directions: Across from Petra National Park.
Website: www.movenpick-petra.com
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on Jul 6, 2006
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