Westin has its brand name and reputation for high quality accomendation and services. Somehow we are disappointed by The Westin Copley Place. We stayed on the 33rd floor and the room is ok and the bed is comfortable. But the room's sound insulation is terrible. We were woke up by next door's morning call and alarms around 6am while we are still on the west coast time. After that, you can hear noise from my both side of neighbors. We went down for some directions around the town at Concierge around 11am. There was only one lady while at least 5 groups of guests were in line. About 30 minutes later, we got our info. I expected much more from a Westin and somehow am disappointed even though the location is excellent.
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Theme: Hotel
Comparison: most expensive
Prices: US$180 and up
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Address: 10 Huntington Ave, Boston, MA 02116