I am withholding any recommendation for this hotel. We stayed 4 nights and paid a lot. The room was clean and very nice sized, bed was comfortable, the view from our room was just another building, the lobby was nice. The breakfast was typical continental with a couple of American breakfast choices like scrambled eggs. Views from deck was the grand canal, very nice.
Since we had paid a lot, in my view, for this hotel, I nicely asked the manager if we had been lucky enough to get a view of the grand canal. He sniffed and said rather curtly that we would have had to pay at least 100 euros more per night and those rooms were booked anyway. The staff was non responsive to our requests for more air conditioning--it was 80 F. (26.5 C) in our room at night! We found out later that they had turned off the air to save money. Being on the third floor made it unbearably hot. The air temp in late September was cool, but don't open your windows in Venice without screens. The mosquitos ate me alive. 10 bites on our first night. The hotel manager said that mosquitos were never a problem that time of year. Yeah, right!! So it was either the mosquitos or keep the windows closed and suffer with the heat.
Also they would not or could not tell us that a laundry, dry cleaners and internet access were located one boat stop away! Gave us poor directions to the opera we booked. It took us nearly an hour to get there using their directions and only 15 minutes to get back the direct way.
Unique Qualities: Not too special. Located about three small canals with bridges away from the Actv stop - (canal boats). Getting luggage there is a bit of a haul. Water taxi at 80 euros to the airport is worth every penny.
Nice bar, and great deck onto the grand canal.
Ernesto the bell boy/bartender is outstanding with a great attitude.
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Theme: Hotel
Comparison: more expensive than average
Prices: US$80-120
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Address: Santa Croce 2232, Venice 30135
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on Oct 6, 2004
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