Did you mean?
Well, as an abriginal beijinger here, I would suggest a travel agency within the hotel. Normally
they are more responsible for customers and cooperate well and smoothly with the hotel.
Hope your birthday is filled with all the fun you can handle!
Enjoy your time at Frankfurt. PJ
Happy Birthday to you:-)
Sorry, can't answer your email, it won't send somehow. Remind me what your question is about exactly.