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No Room at the Hotel Despite Reservations! and other Cairo, Egypt Hotel/Accommodation Reviews

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CEP1863   
just because the water's calm doesn't mean that there aren't crocodiles


Real Name: Clare Purnell
Lives In: Birmingham, UK
Member Since: Apr 19, 2004
VT Rank: 3709

 
Sheraton Royal Gardens: No Room at the Hotel Despite Reservations!   Check Rates
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  • Written by CEP1863 on Apr 27, 2005
  • Cairo Travel Guide
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  • Cairo Sheraton Royal Gardens
  • Poolside at Sheraton Royal Gardens
  • by CEP1863
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  • Booked hotel well in advance through Sheraton web-site. Also e.mailed hotel separately as I was ariving late. When I arrived I was one of many with no room. After much hassle I had the duty managers room for the night which I had to be out of before 8.00am. I was promised that my room would be ready when I returned from my days sightseeing. When I returned - guess what - still no room. Eventually a couple of hours later saw me in a clean but basic room which was incredibly noisy at night. On my return home I complained to the Sheraton group. My complaint was speedily dealt with and I received a full refund. Would I recommend this hotel - NO - apparently overbooking is a common problem here.

    Unique Qualities: Lovely pool to relax by. Good choice of restaurants including Sushi.

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    Theme: Hotel
    Comparison: about average
    Prices: US$80-120  » Currency Converter
    Phone: 20 (2) 781221
    Address: 13 Helmiat Al Ahram Street, , Cairo 00000
    Directions: Off main pyramids road. Street is basically a residential street with this hotel at the end.
    Website: www.starwood.com
    Other Contact: 20 (2) 7811441 - fax
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