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Booked hotel well in advance through Sheraton web-site. Also e.mailed hotel separately as I was ariving late. When I arrived I was one of many with no room. After much hassle I had the duty managers room for the night which I had to be out of before 8.00am. I was promised that my room would be ready when I returned from my days sightseeing. When I returned - guess what - still no room. Eventually a couple of hours later saw me in a clean but basic room which was incredibly noisy at night. On my return home I complained to the Sheraton group. My complaint was speedily dealt with and I received a full refund. Would I recommend this hotel - NO - apparently overbooking is a common problem here.
Unique Qualities: Lovely pool to relax by. Good choice of restaurants including Sushi.
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Theme: Hotel
Comparison: about average
Prices: US$80-120
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Phone: 20 (2) 781221
Address: 13 Helmiat Al Ahram Street, , Cairo 00000
Directions: Off main pyramids road. Street is basically a residential street with this hotel at the end.
Website: www.starwood.com
Other Contact: 20 (2) 7811441 - fax
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