My daughter, myself and two friends stayed here April 2007. We picked the hotel on the basis of the really fabulous website. Please, please don't be fooled by that. The outside of the hotel is indeed spectacular....even the lobby is quite cool. The staff were really unhelpful. When we checked in at 2 o' clock we were told that one of the rooms wasn't ready for another hour, so we came back in one hour only to be told that it wouldn't be ready until 5 o'clock. What on earth were they doing to it?
When we did finally get to our room, no one showed us to the lift or offered to carry our luggage, we were horrified. The rooms were tiny. The bathrooms were disgusting. YUK! It was grimy and dingy.
We were struggling at one point to find the bus stop for the Hampton Jytny. So we asked the desk clerk to help us, he just told us that there was a pay phone at the end of the street. Well thanks. I thought that the reception staff in hotels were there to help make your stay a pleasant one and to be helpful, silly me.
I would never, ever stay here again, it was one of the worst hotel experiences of my life. I will be in New York City again this September, I hope that I have better luck this time.
Unique Qualities: Absolutely nothing!
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Theme: Hotel
Comparison: about average
Prices: US$120-180
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Address: 7 E 27th St, New York, NY 10016
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on Apr 13, 2008
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