I'd heard mixed reviews about this place so I wasn't sure what to expect. The hotel interior is beautiful and, while refurbished, maintains the historic look that made the place famous.
The rooms were remodeled and, while they don't have the great showers and great beds of other Starwood hotels, are pretty comfortable. I had a slightly larger room with a small sitting area and it was pretty comfortable (the room that is.) The high ceilings make the room seem larger, but it wasn't as small as I'd been warned about. Everything was in working order, but the lack of a coffee maker in the room was disappointing. If you're a caffeine addict like me, don't be too concerned about this as there is coffee available in the lobby. The walls are pretty thin too, so you may want to bring earplugs if you're a light sleeper.
I can''t comment on the restaurants because I didn't eat in them. But the lobby bar is pretty impressive and worth a stop if not a cocktail.
Service here was excellent too. The staff really go out of their way to be helpful and can arrange tours, reservations and even shuttle service back to the airport. They try really hard to meet the luxury hotel standards and I was pleased with all their efforts.
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Theme: Hotel
Comparison: more expensive than average
Prices: US$120-180
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Phone: 415 512 1111
Address: 2 New Montgomery St, San Francisco, CA 94105
Website: www.starwoodhotels.com
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on Jul 8, 2005
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