It is not usual for me staying in these posh 5 stars hotels, but this time, my friend could book a room there for just 21 euro, so I decided it was a good chance to have some confort for a small amount of money.
The room was confortable, clean exc. but I found the service definitly poor.
Minibar was empty(which is bad when you arrive at 1 am and you only want a beer before going to sleep).
I needed a taxi at early morning for the airport, asked them to book it, got the confirmation, and found no taxi the morning after, and I could add other things that did not go as they should but I would be boring.
Conclusion is that huge hotels like this one can have really special rooms but usually they just lose the contact with the person they have in front, they work just like in a factory, I do this you do that and if anything is out of the planned standards, the chain will breack and your wish will never be realised.
In small hotels you usually deal with the same person for check in, laudery service, changing money, lagguage store, room service and check out, so it is just more difficult to misunderstand and you usually get a much better service for less money!
Unique Qualities: The jacuzzi pool.
they give you 2 vouchers for breakfast even if you are alone in a standard room, so, invite your friends to join!
The funny surprise was getting to know that in this hotel there is also a college for tourism management, I just realised I prefer people ignorant about management but with a good attitude with the tourist.
The location is excellent as you are a few steps from the city railway.
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Theme: Hotel
Comparison: more expensive than average
Prices: US$40-80
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Phone: +60340429888
Address: ABOVE THE MALL, PUTRA PLACE
Website: www.legendsgroup.com
Other Contact: tlegend@po.jaring.my
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on Nov 15, 2006
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